Utilize all core functionalities of a CRM platform to manage successful customer relationships and long-term loyalty in sales, marketing and services – both online and on premises:
- Sales performance management makes all analyses and reports accessible to sustainably control sales and harmonize the underlying sales process. This generates high levels of user acceptance and productivity.
- Marketing automation establishes sustainable lead management and targeted, holistic marketing campaign processes from analysis and selection to execution and evaluation.
- Self-service management summarizes all customer information in the scope of a central knowledge management system. It creates individual inquiry and case management for customer processes and establishes tailored cross-channel and multi-channel communication with customers.
At Alegri, we ensure the success of your CRM project through our in-depth project methodologies and vast industry knowledge. Profit from the support of a trusted advisor from the initial concept design and individual customizations to implementation, support, managed services and training.