Microsoft

Dynamics CRM

This next-generation customer management tool supports companies in optimizing customer-driven business processes.

With Dynamics CRM, your marketing, sales and services profit from an integrated solution in which they can flexibly design workflows for prospects, sales or even customer services as well as logically structure, analyze and proactively manage large amounts of data.  

Let our experts help you design solutions based on Microsoft Dynamics and Microsoft Office.

Integration of:

  • ERP or booking systems with customer and product master data
  • Accounting systems with outstanding items and credit history
  • Special legacy solutions containing additional data
  • Mobile solutions based on Windows Mobile

Implementation and training:

  • Implementing the technical infrastructure and deploying the software into the corporate structure
  • Designing client-specific trainings based on the solution concept and including sales training components

Integrated CRM increases both the effectiveness and efficiency of your business processes to ensure a fast return on your IT investment.

The primary goal in implementing Dynamics CRM is to integrate the new software into the existing IT landscape so that sales, marketing and service professionals can complete their daily tasks centrally in Dynamics CRM. Process interfaces to other organization units harmonize the flow of information.

Your advantages at a glance:

  • Add value through seamless business processes
  • Complete all tasks in a single system (Dynamics CRM 4.0)
  • Reduce administrative work
  • Integrate all IT systems
  • Ensure fast training cycles thanks to its intuitive usability
  • Gain high levels of user buy-in

Alegri's key account cockpit provides access to all relevant information related to your business strategy – and quickly presents all of your customers, customer data, related processes as well as analyses, trends and reports in a clear, easy-to-understand manner.

Gain new insights by following the buzz of the market. With CRM Enterprise Social, you can recognize changing moods and make the possible effects measurable. Because social can never be one-sided…